Privacy policy
Last updated: March 21, 2026
Wosberg operates this shop and website, including all related information, content, features, tools, products, and services (the “Service”). Our aim is to offer you a thoughtful and calm shopping experience. The Service is powered by Shopify.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Service, or otherwise communicate with us.
By accessing or using our Service, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies you or can reasonably be linked to you.
- Contact information: name, address, phone number, email
- Payment information: processed securely via payment providers
- Account information: username, preferences
- Order information: purchases, returns, cancellations
- Communication: messages you send to us
- Device information: device type, browser, IP address
- Usage information: browsing and interaction data
Sources of Information
- Directly from you (e.g. orders, contact)
- Automatically (e.g. cookies and similar technologies)
- Service providers (Shopify, shipping, payment)
- Authorized third parties
Cookies & Tracking
We use cookies and similar technologies to ensure the proper functioning of our website and to improve your experience.
You can manage or disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.
How We Use Your Information
- To process orders, deliveries, returns, and manage accounts
- To communicate with you and provide customer support
- For marketing and updates (e.g. emails)
- To ensure security and prevent fraud
- To comply with legal obligations
Legal Basis (GDPR)
- Performance of a contract
- Legal obligations
- Legitimate interests
- Your consent
Sharing of Information
- Service providers (Shopify, logistics, technical services)
- Marketing or business partners
- With your consent
- When required by law
Shopify
Our store is powered by Shopify. Your data may be processed by Shopify Inc. and its affiliated entities (such as Shopify International Ltd., Ireland).
This may involve transfers outside the EU. Shopify ensures appropriate data protection through standard contractual clauses under the GDPR.
Third-Party Websites
Our Service may contain links to external websites. We are not responsible for their content or privacy practices.
Children
Our Service is not intended for children, and we do not knowingly collect personal information from minors.
Data Security & Retention
We take appropriate technical and organizational measures to protect your data.
Data is retained only as long as necessary or required by law.
Your Rights
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
Complaints
If you have any concerns, feel free to contact us.
You also have the right to lodge a complaint with a data protection authority, including the Austrian Data Protection Authority (DSB).
International Transfers
Your data may be transferred outside your country of residence. We ensure such transfers comply with GDPR safeguards.
Changes
We may update this Privacy Policy from time to time.
Contact
hi@wosberg.eu
Brodtischgasse 15, Stg. 2, Tür 2
2700 Wiener Neustadt, Austria